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Terms & Conditions

Epping Pokies Casino Terms & Conditions

Acceptance of the TermsBy registering for an account with Epping Pokies Casino, you acknowledge that you have read and understood these Terms & Conditions, including our policies on Bonus Offers, Wagering Requirements, Deposits, Withdrawals, Self-Exclusion, and Responsible Gaming.

Eligibility Requirements

  1. You must be at least 18 years old to register for an account with Epping Pokies Casino.
  2. You must provide accurate and truthful information when registering your account and during any subsequent verification process.
  3. Epping Pokies Casino reserves the right to request additional documentation or proof of identity from you.

Minimum Age RequirementsThe minimum age requirement is 18 years old, unless otherwise specified by local laws and regulations in your jurisdiction.

Geographic RestrictionsEpping Pokies Casino accepts players from countries where online gambling is licensed and regulated. Please note that some jurisdictions may be restricted due to regulatory or banking restrictions.

Account Registration Rules

  1. Only one account per user is permitted.
  2. You must provide a unique username, email address, and password for your account.
  3. Epping Pokies Casino reserves the right to close any duplicate accounts without prior notice.

Identity Verification and KYCTo prevent money laundering and ensure compliance with anti-money laundering regulations, we may require you to verify your identity and address through various methods, including documentation, phone calls, or in-person visits.

Account Accuracy ObligationsYou are responsible for ensuring that the information on your account is accurate and up-to-date. If any changes occur during your account usage, please update this information promptly.

Account Security Responsibilities

  1. You must keep your login credentials confidential.
  2. Do not share your password or provide it to third-party applications.
  3. Epping Pokies Casino will never ask you for your password via email, phone call, or SMS.

Restricted Behaviour and Prohibited ActivitiesThe following activities are prohibited on the site:

  • Collusion with other players
  • Using artificial intelligence (bots)
  • Manipulating games through external software

Epping Pokies Casino reserves the right to restrict access to certain areas of the website or to suspend your account without notice if we suspect any illicit activity.

Multi-Accounting and Fraud PreventionTo prevent fraud, Epping Pokies Casino may investigate users with multiple accounts, share login details between friends, or submit a suspicious transaction. If this is found to be true after further investigation, all duplicate accounts will be immediately closed and access restricted without prior notice.

Bonus and Promotion Rules

  1. All bonuses are subject to wagering requirements.
  2. Wagering requirements vary depending on the specific bonus offer (see Bonus Terms).
  3. Certain games may not contribute 100% towards satisfying wagering requirements for any given promotion or bonus.

Epping Pokies Casino reserves the right to change, cancel, or modify promotional offers without prior notice.

Wagering and Gameplay Conditions

  1. Bets placed in a currency different from that of your account (e.g., placing EUR bets on AUD accounts) may result in additional fees being applied.
  2. Any potential winnings obtained through fraudulent means will be confiscated by Epping Pokies Casino authorities, as well as the accounts used for this activity.
  3. You are responsible for understanding and following all specific wagering requirements associated with your promotional offers.

Bonus Abuse Prevention

  1. We reserve the right to cancel or void a bonus offer if it appears that you have exploited any promotion beyond what was initially agreed upon by participating in an action of exploiting terms set forth within our site.
  2. Misrepresenting age, nationality or jurisdiction will result in account closure and all winnings forfeited without compensation.

Deposits and WithdrawalsWe accept various payment methods for both deposits and withdrawals. Please consult the Payment Options page on the website for more information on how to manage funds.

Verification Before WithdrawalsTo prevent money laundering and ensure compliance with anti-money laundering regulations, we may require you to verify your identity and address through various methods before processing withdrawal requests.

Processing and Review Procedures

  1. All deposits, withdrawals, and transaction activity will be reviewed thoroughly by Epping Pokies Casino staff.
  2. If discrepancies are found during this review process, the affected party's account balance(s), bonus funds (if applicable), or any winnings earned from such transactions may be altered accordingly without prior notice.

Responsible Gaming ExpectationsEpping Pokies Casino encourages responsible gaming and promotes an active self-exclusion policy to minimize potential harm. To take advantage of these services:

  • Log in, navigate to 'My Account', click on the "Account Settings" tab.
  • Click on "Self-Exclusion" from your account settings.

Please contact our Customer Support for assistance if you require further information about responsible gaming practices or resources available online (e.g., Gamblers Anonymous).

Self-Exclusion and Account RestrictionsIf we find evidence of potential problem gambling behavior, we may suspend access to certain areas on the site temporarily. To protect our users' well-being:

  • Self-exclusion can be initiated through your personal account settings
  • In cases where customers continue with potentially problematic patterns after being contacted multiple times regarding possible intervention; their account will automatically undergo full closure

Game Fairness and RNG SystemsEpping Pokies Casino operates using industry-leading Random Number Generators to ensure fair game outcomes.

To guarantee fairness, EPPS's technical security team continuously evaluates the performance of these systems through:

  • Regular software updates
  • Continuous testing with third-party agencies (e.g., iTech Labs)
  • Automated monitoring and analysis tools

Technical Interruptions or Voided GameplayIn some instances where site downtime occurs due to circumstances beyond our control, any bets placed during this time will be void. We strive for minimal disruption.

Suspension or Closure of Accounts

  1. If you have used methods considered "insidious" (exploiting loopholes, cheating) we'll act accordingly.
  2. Your account could become restricted if suspicious behavior is detected via other means; your actions may lead to the immediate cancellation and confiscation of funds

Epping Pokies Casino holds authority in choosing the final decision as it pertains to restrictions and subsequent punishment resulting from prohibited activity.

Intellectual Property and Platform OwnershipAll content, including graphics, logos, audio files, programming code, database structure, etc., is owned exclusively by Epping Pokies Casino N.V. Any unauthorized use or reproduction without written consent will be prosecuted in accordance with relevant laws and regulations governing copyright infringement.

Limitation of LiabilityEPPS does not accept any liability for damages arising out of the site usage including but limited to:

  • Technical malfunctions
  • Third-party access breaches resulting from negligence on behalf of user's account maintenance (including security procedures).Please keep all necessary measures up-to-date

This provision does apply however, in those circumstances that reflect extreme breach through explicit company fault rather than unforeseen complications arising elsewhere.

Modification of TermsEpping Pokies Casino may modify these Terms & Conditions at any time without prior notice. Your continued usage after updates signify acceptance of updated rules as they exist on our server at the moment your account is logged-in during each session started by yourself following publication date/time indicated on said document available through links within site-wide menu.

Contact or Support GuidanceFor all inquiries, questions about rules and concerns related to this service; we encourage users to refer directly to contact form provided in top right corner above chat support widget which provides instant responses twenty-four-seven via our dedicated staff team reachable 24/7.